Customer Service Policy

Support Contact: Reach our team at [email protected] for order, shipping, return, refund, or product questions.

Response Time: We aim to reply to all messages within 24–48 business days.

Order Support: Assist with order confirmation, tracking, return requests, and refund updates.

Product Information: Provide details on Manic Panic hair dyes and cosmetics; for official warranty or brand matters, we may direct customers to Manic Panic’s official channels.

Policy Adherence: All support follows our Shipping, Refund, Privacy, and Terms of Purchase policies.

Resolution: We resolve concerns fairly and efficiently per published terms.